Employee Motivation - 2339 Words

Employee Motivation A question often asked by first-line supervisors and managers is â€Å"How do we motivate our employees?† Effectively motivating employees to achieve a desired outcome is one of the most important functions as a supervisor or manager. There is evidence to show organizations are facing challenges retaining employees due to limited opportunities for advancement and the current competitive labor market. It does not appear things will get any better in the future. The loss of employees represents a loss of skills, knowledge, and experiences and can create a significant economic impact and cost to corporations as well as impacting the needs of customers. Managers who can motivate employees assist the organization by†¦show more content†¦Secondly, employees should take the opportunity to open the communication lines with their manager by discussing the job, the goals, the expectations, and the rewards. Third, employees should realize it is necessary to work hard until t he outcomes are earned (Wang, 2004). Expectancy Employee work. The links between effort and performance (E-P) may involve issues as to whether the work is achievable and realistic, and is it interesting and challenging? If the link is severed, other things to consider are whether additional training or education may be needed. To help employees achieve this link, it is important for the supervisor or manager to provide reasonably challenging work by taking into consideration the person’s education, training, skill sets, and their level of experience, but it is also important to provide assignments that can stretch a person’s skills. However, it is important to be cautious and to avoid a challenge too extreme for the person; it could result in de-motivating them. It is important for management to use creative ways to find a balance by establishing attainable and manageable goals for the employee. By making the work valuable, there are rewards that come directly from the work to give employees an increased self-esteem and achievement (Quick, 1989). By making the work achievable, employees will be successful and prove they are able to do a good job. IfShow MoreRelatedThe Motivation And Employee Motivation1584 Words   |  7 PagesThe central problem that always employers and employees face is the employee motivation. The workers who put no effort to do their best in their jobs which will lead to low quality of work and give no benefit to the organization are the one who are not motivated (Amabile 1993). On the other side, employees who are apparently to be very intelligent, action oriented, ambitious, autonomous and always put an effort and sacrifice their time to put the organization at the ease are the one who feel motivatedRead MoreEmployee Motivation886 Words   |  4 PagesThis is a dissertation abstract on Employee Motivation: Why study motivation? To state it simple you need to know motivation to be a better leader to accomplish your business goals. Employees are like sheep you need to lead them to accomplish the mission. It is much easier to lead a group of individuals when they have a vested interest to accomplish it. You create that interest through motivation. The key to a successful organization in many ways is motivation. It is one of the most difficult tasksRead MoreEmployee Motivation 1164 Words   |  5 Pages Bauer and Erdrogen (2009) define motivation as â€Å"the desire to achieve a goal or a certain performance level, leading to goal–directed behavior† (p.97). McConnell (2006) argues that true motivation is self motivation. Today, health care organizations place a lot of emphasis on production and performance. However, motivating employees is a common challenge faced by health care managers and Bauer and Erdrogen (2009) state it is also one of the factors that greatly affect performance. McConnell (2006)Read MoreMotivation of Employee2476 Words   |  10 PagesMotivation of Employee People join and work in organization to satisfy their needs. They are fascinated to organizations that have the funds of rewarding their wants. These wealth are called â€Å"incentives (compensation, benefits)† (M. Maccoby, 9) of rewards; organizations use them to initiate people to contribute their efforts on the way to achieve organizational goals. The continued existence of an organization depends on its capability to attract and stimulate people to accomplish these individualRead MoreEmployee Motivation9463 Words   |  38 PagesInsights Into Employee Motivation, Commitment and Retention Barbara J. Kreisman Ph.D. Research/White Paper Insights Denver February, 2002 The Leadership Journey is a supervisory, management, and leadership training system consisting of 24 courses delivered on DVD, CD-ROM, VHS, and Online. Call 1-800-541-7872 or visit www.btedemo.com to preview courses. Page 1 Table of Contents Executive Summary†¦Ã¢â‚¬ ¦.3 W hy Employee Retention and Motivation Is Important†¦Ã¢â‚¬ ¦.5 Turbulence In The Work Environment†¦Ã¢â‚¬ ¦Read MoreMotivation Theories And Motivation Of Employee Motivation Essay1517 Words   |  7 Pagesour control and some that are not. Employee motivation is something that can directly affect an organizations production. It is no secret that un-motivated employees equates to un-productive workers, but how can we combat this? In order to better understand this concept we will look at the definition of employee motivation, some of the motivation theories and some motivation techniques that could be useful in our organizations. What is employee motivation? Motivation is a word used quite often in manyRead MoreMotivation And Efficiency Of Employee Motivation Essay2331 Words   |  10 PagesMotivation is defined as â€Å"the process that account for an individual’s intensity, direction and persistence of effort toward attaining a goal†¦Ã¢â‚¬  (Robbins Judge, 2016, p. 126). It is a flat out need to keep employees motivated in the workplace and boost them to perform beyond expectations. In addressing what elements of employment result in both motivation and efficiency, this paper briefly sketches some of the theories of motivation applied in workforce and analyses how these theories are appliedRead MoreEmployee Motivation And Motivation Theory1878 Words   |  8 Pagesvaluable resources for companies and them could be competitive advantages for modern companies. It is important for modern companies to improve employee satisfaction and performance so that they can improve their organisational performance and competitiveness (Armstrong, 2006). As a result, Employee’s motivation management is significantly for companies. Motivation is a cognitive process to guide, initiate, direct and maintain goal-oriented activities. It can also be defined as the driving forces directingRead MoreMotivation Strategy For Employee Motivation Essay2082 Words   |  9 Pagesthe strength and weaknesses of at least two theories of motivation. With the rapid changes of modern business environment, the competition between organizations becomes more and more fierce. In order to be competitive enough to stand out from the rest, businesses try to enhance their competitiveness by improving different area in the management aspect. In addition to, as service sector has become the most dominant industry nowadays, employee?s performance become more crucial as it can directly affectRead MoreEmployee Motivation Essays1371 Words   |  6 PagesEmployee Motivation What motivates employees today? This is an increasing concern to managers today because the definition of motivation is a very complex. One cannot actually define motivation but can give theories to better explain it. In this paper, I am going to talk about some of the major theories and factors that affect motivation at the job. The first theory is the two-factor theory which was suggested

Marketing Strategy Analysis for Z-Kung Fu Restaurant

Marketing Strategy Analysis for Z-Kung fu Restaurant Abstract Z-Kung fu Global Chinese Fast Food Chains is a new mode of operation in Chinese fast-food chain industry. It has solved the standardization problems in Chinese fast food industry for the first time and set a new way of developing the Chinese fast food. Up to now, Z-Kung fu has opened 250 bistros, and began to compete with the foreign fast-food restaurants. Developing on strong capital, Z-Kung fu is expanding rapidly. However, there are still problems existing in the marketing strategies of Z-Kung fu as follows. Firstly, it only achieves in standardization but it’s lack of support of the functional value. Secondly, it still difficult to compete with foreign meal in many ways,†¦show more content†¦First, Z-Kung fu uses the patented products of automatic steaming machines. Second, In order to ensure the freshness of food, all its fast food restaurants make production plans according to the number of customers in each period of time. Third, the quality of the raw material s in each branch is ensured by the means of purchasing according to a certain standard and then making semi-finished products as uniform logistic supply. The biggest breakthrough in standardization of managing processes is the CAI-standard-computer-controlled steam equipment. By making good use of the steam which can control the pressure and the temperature, it ensures that the cooking process maintains a uniform standard: 1 to 2 atmospheric pressures, 101 â„Æ', no more than 80-second steaming time. In this way, the quality and taste of all the food in the restaurants can be guaranteed without being cooked by chefs. Cai Dabiao was encouraged by the book McDonald’s Myth to carve out. He first standardized the steps of Cantonese- style steamed rice in the western way as a good example for other Chinese food. Thanks to his very brilliant idea, Z-Kung fu developed fast, and set up the goal as a listed company in the near future. 2.2 Z-Kung fu will Become McDonald’s of China Between 2004 and 2006, Z-Kung fu maintained an average annual growth rate of 55per cent. At the end of 2006, after the completion of the financing, Cai had full confidence in rapid and steady growth in theShow MoreRelatedAnalysis and Description of McDonalds’ Dollar Menu1656 Words   |  7 Pagesexecute and measure a campaign for the product considering the four p’s (product, price, promotion, and place) and lastly, it discuss the U.S. and international ethical marketing considerations. McDonald’s Dollar Menu McDonalds is the worlds largest chain of hamburger fast food restaurants. The restaurant has locations in over 119 countries worldwide. The company began in 1940 and primarily sells hamburgers, cheeseburgers, breakfast items, soft drinks, chicken, french fries

Essential Academic Writing Skills Management

Question: Discuss about the Essential Academic Writing Skills Management. Answer: Introduction: Online betting or internet gambling is a term referring to gambling using the internet. With the improvement in technology, the gambling industry has changed and become one of the most lucrative businesses (Gainsbury, Russell, Hing, 2015). A wide range of gambling options attracts a huge amount of people. In Singapore, the two lottery operators- Singapore Pools and Turf Club were prevented from offering online gambling options. However, the persuasive usage of the internet, it was reported these two operators may be given a green signal to run online betting platforms (The Straits Times, 2016). This essay aims to present both opinions as to why the government must allow or disallow the two lottery operators to offer online betting. Although there are many debates regarding implementing laws to ban online gambling, many people raise the concern if it needs to be regulated. If the government allows Singapore Pools and Turf Club to offer online betting, several issues may surround the Singaporean government (The Straits Times, 2016). One of the common issues in online gambling is that the age of gamblers cannot be known. Therefore, there is a high moral risk where the underage kids are exposed to online gambling. Moreover, there is a risk of addiction leading to social issue. According to the statistics presented by the Ministry of Home Affairs survey of Singapore in 2013, at least three out of 10 internet users had gambled online for at least once in a year (Thecabinsingapore.com.sg, 2017). Therefore, there is a risk of increased addiction of gambling among people as internet is easily accessible to people at home without having the need to go anywhere. Another ethical issue is fraud as the internet gamblers cann ot e assured of the legitimacy of the games. There are some websites that take peoples credit card numbers without having proper security for it. Therefore, there is a high risk of fraudsters cheating and stealing peoples money online. A political concern raised in online gambling is missing out on taxes as the online gamblers are not necessarily taxed. Therefore, there is a decrease in revenue that makes leaves an economic impact on the government revenue (Gainsbury, Russell, Blaszczynski, 2014). The government must uphold its decision to allow the Singapore Pools and Turf Club to offer online betting. It is argued that online gambling is one of the most harmless and entertaining activities. A small amount of population suffers from problem gambling as illegal gambling does not stop any individual from what they want to do. Abdullah (2016) argues that the illegal online betting shall not eradicate any issue. The government may close down certain sites but there are always new sites coming up. Therefore, legalizing it in Singapore and allowing the two operators to offer online betting can help offer safety measures for keeping problem gambling in check. Moreover, when the business activity is legalized, the security of the sites shall be increased by the regulators leading to less fraudster activities (Dragicevic, Percy, Parke, 2013). Legalized gambling shall increase the responsibility of the individuals and state who suffer from problem gambling. Also, the people who are il legally struggling into gambling may require proper counselling. Therefore, legalizing it may help the online gamblers come out in the open so that they can talk about problems and seek support (Laffey, Della, Laffey, 2015). In the United States, there is no federal law against gambling online that makes it easy for the gamblers to access internet anywhere and place their bets (Koprowski, 2014). Also, in India, the online gambling market growth increased the state revenues. Other countries such as Great Britain and Italy have new sources of tax revenue leading to economy growth (Onlinecasino.in, 2017). Regulation of online betting shall create jobs that would take off pressure from social security budgets. According to the Irish Times report, a research conducted in Ireland, regulated gambling could create as many as 13,000 jobs in a country with a population of 4.5 million (Onlinecasino.in, 2017). Further, foreign investment can be brought in where any foreign investor can gamble online. Therefore, escaping from the perils of an unregulated online gambling market, the Singaporean government must legalize and uphold its decision to allow the Singapore Pools and Turf Club to offer online betting (Abdullah , 2016). However, certain arguments can be made where the governments decision to allow the two lottery operators to offer online betting must be upheld. It is argued that online betting gives rise to several moral, ethical and social issues. According to Huiwen (2016), the consumers and social workers have expressed concern about increasing addiction of gambling, especially among the youth. Gambling is an addictive activity and internet makes it convenient for the people to place bets. As the bets can be made online without having the need to go anywhere, the frequency of gambling is more likely to increase. As added by a counsellor Deborah Queek, the younger generation lack self-discipline that makes gambling addiction more harmful (Huiwen, 2016). Moreover, there is increased risk of people going online to bet and being cheated by fraudsters as the fake websites are created (LaPlante, Nelson, Gray, 2014). People generally dont embezzle from their employer, commit suicide or murder over a lost tennis game, though they do over their gambling losses. According to Rychlikova (2014), Royston Spearman cheated and duped people and made 180,000 in four years using several aliases and 26 bank accounts. Avoiding the temptation with online betting is more difficult as virtual casino can be accessed at work, home or anywhere else. Access to a persons bank account is only a click away where impulse betting is more common. It may be difficult to determine who is running an online casino and the most common trick used by the scammers is offering a "free-to-play" version (Gainsbury et al., 2014). Also, online gamblers may practice deceptive strategies where the online poker players belong to the same physical location. They may share information of the cards with each other that gives them an advantage over other players. Therefore, Singapore shall have social pathologies to worry about after unleash ing online gambling as legal. The traditional casinos can have a check on Ids and keeps the minors out. Therefore, online gambling could be a very bad bet and Singapore government must not legalize it (Lopez-Gonzalez, Griffiths, 2016). There is debate and discussion going on if the Singapore government must uphold its decision to allow the two lottery operators to offer online betting services. Hence, based on the above arguments and discussion, the Singapore government must uphold its decision to allow the two lottery operators- Singapore Pools and Turf Club to offer online betting. The social costs of gambling outweigh the benefits. From the above discussion, it is evident that apart from another form of electronic recreation, online gambling has not other significant benefits. The real issues such as risk of fraudsters, problem gambling, privacy concerns, under age exposure to gambling, real crimes and suicides outweigh the benefits. Legalized gambling shall increase the responsibility of the individuals and state who suffer from problem gambling. However, avoiding the temptation with online betting is more difficult as virtual casino can be accessed at work, home or anywhere else. Therefore, Singapore governmen t must not legalize online betting. Agreeably, the people will not stop and new websites shall be created but they can raise awareness about the ill effects of gambling. References Abdullah, Z. (2016).Regulated online betting safer for users: Minister.The Straits Times. Retrieved 10 April 2017, from https://www.straitstimes.com/singapore/regulated-online-betting-safer-for-users-minister Dragicevic, S., Percy, C., Kudic, A., Parke, J. (2013). A Descriptive Analysis of Demographic and Behavioral Data from Internet Gamblers and Those Who Self-exclude from Online Gambling Platforms.Journal Of Gambling Studies,31(1), 105-132. https://dx.doi.org/10.1007/s10899-013-9418-1 Gainsbury, S., Russell, A., Blaszczynski, A., Hing, N. (2015). Greater involvement and diversity of Internet gambling as a risk factor for problem gambling.The European Journal Of Public Health,25(4), 723-728. https://dx.doi.org/10.1093/eurpub/ckv006 Huiwen, N. (2016).Online betting: Fear of rise in addiction.The Straits Times. Retrieved 10 April 2017, from https://www.straitstimes.com/singapore/online-betting-fear-of-rise-in-addiction Koprowski, G. (2014).Cybergambling returns -- and this time it's legal.Fox News. Retrieved 10 April 2017, from https://www.foxnews.com/tech/2014/01/21/cybergambling-returns-and-this-time-it-legal.html Laffey, D., Della Sala, V., Laffey, K. (2015). Patriot games: the regulation of online gambling in the European Union.Journal Of European Public Policy,23(10), 1425-1441. https://dx.doi.org/10.1080/13501763.2015.1105281 LaPlante, D., Nelson, S., Gray, H. (2014). Breadth and depth involvement: Understanding Internet gambling involvement and its relationship to gambling problems.Psychology Of Addictive Behaviors,28(2), 396-403. https://dx.doi.org/10.1037/a0033810 Lopez-Gonzalez, H., Griffiths, M. (2016). Understanding the convergence of markets in online sports betting.International Review For The Sociology Of Sport. https://dx.doi.org/10.1177/1012690216680602 Gainsbury, S., Hing, N., Delfabbro, P., King, D. (2014). A taxonomy of gambling and casino games via social media and online technologies.International Gambling Studies,14(2), 196-213. https://dx.doi.org/10.1080/14459795.2014.890634 Onlinecasino.in,. (2017).India misses out on $1.5bn a year through lack of online gambling regulation.Onlinecasino.in. Retrieved 10 April 2017, from https://www.onlinecasino.in/india-misses-out-on-1-5bn-a-year-through-lack-of-online-gambling-regulation/ Rychlikova, M. (2014).Man made 180,000 from online betting scam, court is told.York Press. Retrieved 10 April 2017, from https://www.yorkpress.co.uk/news/11284392.Man_made___180_000_from_online_betting_scam__court_is_told/ The Straits Times,. (2016).Resolving online betting dilemma.The Straits Times. Retrieved 10 April 2017, from https://www.straitstimes.com/opinion/st-editorial/resolving-online-betting-dilemma Thecabinsingapore.com.sg,. (2017).Online Gambling in Singapore.Thecabinsingapore.com.sg. Retrieved 10 April 2017, from https://www.thecabinsingapore.com.sg/online-gambling-in-singapore/

Thomas Green Essay Example For Students

Thomas Green Essay Thomas Green: Power, Office Politics, and a Career in Crisis Individual Case Analysis Kay Saeteurn BUSA 305-01 Dr. Catherine Pratt November 17, 2008 Thomas Green: Power, Office Politics, and a Career in Crisis Individual Case Analysis Power is the capability that A has to influence the behavior of B so that B acts in accordance with A’s wishes, especially dependency power where a certain individual has something of importance, scarcity, and non substitutable, that another person seeks for. Thomas Green and Frank Davis both display individual power over one another causing a conflicting relationship without completing their task, which lead to a political war involving outside group members. In March of 2007, Thomas Green was recruited by Dynamic Displays for an account executive position. In just four months, Green completed a contract for Journey Airlines. Four months after the completion of his contract, he attended a week long training session at Dynamic Displays’ headquarters for promotion opportunities. We will write a custom essay on Thomas Green specifically for you for only $16.38 $13.9/page Order now After meeting with Shannon McDonald, Travel Division Vice President, she promoted Thomas Green to Senior Marketing Specialist. Within one week, Green met Marketing Director, Frank Davis. On October 8th, Green attended Davis’ Budget Plan meeting. After a disagreement about Davis’ regional sales goals, Davis emailed McDonald regarding Green’s personality issue. Green and Davis’ rocky relationship continues to escalate after Davis gives Green a poor informal evaluation. There was nothing left for Green to do except to express his negative feelings about Davis to people outside the group while avoiding Davis. The main problem becomes obvious that Frank Davis and Thomas Green both believe that they posses the power to perform their job better in accordance from one another. Frank Davis becomes dependent upon Thomas Green because in order for Davis to perform his task, he needs information from Green, who is responsible for identifying industry trends, evaluating new opportunities, and establishing sales. Along with the main issue, there are numerous key issues with the case. There are conflicts between Green’s work environment and his personal life as well as his trust in the organization and his relationship with his boss. Each individual displayed a unique personality and evaluation of how their job was to be completed. These factors caused a problem between Thomas Green and Frank Davis. There are numerous reasons contributing to Davis’s and Green’s problems. Both Davis and Green hold different values and beliefs. Frank Davis was previously a Senior Market Specialist so he has had experience with the job and has strict expectations that Green would do the same. Although Thomas has been promoted to Senior Market Specialist, he believes he is capable enough to fulfill this role with out any previous managerial experience. On his previous jobs, he has displayed strong willingness for ambition and growth in the company. Green’s willingness to except his role and the lack of skills he possesses to fulfill his task created a conflict between Davis and himself. Thomas and Frank both use different working styles and have different personalities. Frank Davis prepares memos and proposals when meeting clients, while Thomas Green delivers to clients as he thinks of ideas. The organization Thomas and Frank work in has no clear structure. Green spent his first week as a Senior Marketing Specialist reviewing year-to-date sales while Davis expects Green to spend his time preparing for client meetings and developing proposals. Frank Davis uses his formal power to dictate Green, and in response, Green shows characteristics of defensive behaviors. As marketing director, their roles are dependent upon gathering information from senior marketing specialists. Thomas Green has a dependency power over Frank Davis. The information Green has about regional sales are extremely important to Davis and there are no up-to-date substitutable information. .uc13a9d59e3b0a6da39946906383ed175 , .uc13a9d59e3b0a6da39946906383ed175 .postImageUrl , .uc13a9d59e3b0a6da39946906383ed175 .centered-text-area { min-height: 80px; position: relative; } .uc13a9d59e3b0a6da39946906383ed175 , .uc13a9d59e3b0a6da39946906383ed175:hover , .uc13a9d59e3b0a6da39946906383ed175:visited , .uc13a9d59e3b0a6da39946906383ed175:active { border:0!important; } .uc13a9d59e3b0a6da39946906383ed175 .clearfix:after { content: ""; display: table; clear: both; } .uc13a9d59e3b0a6da39946906383ed175 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .uc13a9d59e3b0a6da39946906383ed175:active , .uc13a9d59e3b0a6da39946906383ed175:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .uc13a9d59e3b0a6da39946906383ed175 .centered-text-area { width: 100%; position: relative ; } .uc13a9d59e3b0a6da39946906383ed175 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .uc13a9d59e3b0a6da39946906383ed175 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .uc13a9d59e3b0a6da39946906383ed175 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .uc13a9d59e3b0a6da39946906383ed175:hover .ctaButton { background-color: #34495E!important; } .uc13a9d59e3b0a6da39946906383ed175 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .uc13a9d59e3b0a6da39946906383ed175 .uc13a9d59e3b0a6da39946906383ed175-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .uc13a9d59e3b0a6da39946906383ed175:after { content: ""; display: block; clear: both; } READ: Samantha Srinivasan EssayThis created a conflict between Davis and Green. The organization had no structure and Davis could of reported to the other two marketing specialist for sales information. Power tactics are ways in which individuals translate power bases into specific actions. Based on the nine distinct influence tactics, Frank Davis uses Legitimacy and pressure to get Thomas Green to complete his job to the Davis’ ability. Legitimacy power is relying on one’s own authority position provided with the organization. Davis is Green’s boss. Under their organization and the scope of the organizational policies and rules, Davis is Green’s higher chain of command and it is reasonable that Green follows direction from Davis. An obvious example of legitimate power that Davis uses with Green is the numerous email complaints to Shannon McDonald. Davis persuades McDonald that Green is not fulfilling his position, therefore causes McDonald to send an email asking Green for a self-evaluation. The constant pressure Davis expressed toward Green was based around his working schedule. He expected Green to Atlanta during certain days and did not allow time for flexibility. Davis do not use much of rational persuasions when presenting McDonald with an e-mail regarding Green’s evaluation. This caused a downward influence and did not provide Green with the appropriate expectation. With Davis and Green’s conflicting relationship, Green practices political behavior with people outside his working group by commenting on his thoughts and feelings about Davis. Dynamic Displays’ low trust environment, unclear performance evaluation systems, high pressure performance, and zero-sum reward allocation practices caused Green to practice political behavior. On numerous occasions, Green has expressed concerns about Davis to managers and friends outside his scope of work. It is clear that there are no work incentives or clear performance feedback evaluation systems installed at that organization. Green’s lack of trust in Davis’ evaluation and McDonalds’ intentions caused a higher level of defensive behavior. At one point Thomas was avoiding contact and interactions with Frank. Green has negative feelings toward the organization is skeptical about the changes McDonald might make. This calls for improvements in the organization. Some recommendations Thomas Green and Frank Davis should take are setting a structured organization and providing a better use of power tactics. Exhibit 14. 2 in Robbins and Judge’s Organizational Behavior text book explains that in order to positively influence by direction, a person and organization needs to experience rational persuasion. Evaluating logical arguments and explanations toward a behavior will decrease a downward influence on direction. The most effective power tactics are collaborating between rational persuasion, inspirational appeals, and consultation. 4] Another strong recommendation is to set organizational goals and rules to govern power and initiate flow. Setting goals in an organization decreases role ambiguity. When there are fewer limits and employee behaviors are not clearly defined, employees participate in politicking. Incentives are a great reward for groups within an organization. Incentives motivate employees and can allocate power effectively. The unequal use of power conflicted in a bad relationship between two colleagues. Each individual sought company from outside group members. Thomas Green and Frank Davis’ issues grew into a mass conflict. Power tactics are effective when properly used, and people of lower status can hold s great amount of power upon higher status employees. Organizational factors influence a person’s political behavior as well as the amount of power a person holds. Power and political differences should always be kept inside the involved group. References Beckham, H. , Sasser, E. W. Thomas Green: Power, Office Politics, and a Career in Crisis. Boston, MA: Harvard Business School Publishing. Judge, T. , Robbins, S. 2009). Organizational Behavior. Upper Saddle River, New Jersey: Pearson Education. Definition provided in chapter 14, page 451 of Robins and Judge’s Organizational Behavior text book. According to a market specialist who had accompanied Green on his meetings said, â€Å"Thomas is great when it comes to selling the clients on his idea. He is very charismatic and can think quickly on his feet. † (p . 5, â€Å"Thomas Green: Power, Office Politics, and a Career in Crisis. †) Robbins and Judge ( p. 456 to 457) Robbins and Judge (p. 458)